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Troubleshooting your clips

Start here if you got unexpected results from a recent game session.

Clip Issues

  • Why are my clips choppy/laggy?
  • Why didn't I get the clips I expected?
  • Why didn't my clips include the cool moments before or after the event?
  • Can I share my clips?

No Highlights Found

  • Why did I get a "No Highlights Found" message?

Audio issues

  • Why is there no sound in my clips?

Showcase issues

  • Why didn't my Showcase include all the clips I pinned?
  • Why didn't I get a Showcase? I thought I qualified.

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